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Accuracy Guarantee

Accuracy GuaranteeSNL Financial has always pursued our simple mission with a vengeance: to provide corporate, market and financial information on companies in the banking, insurance, financial services, real estate, energy and media & communications sectors with the highest possible degree of quality, timeliness and completeness.

We've been pursuing that mission since our founding in 1987. Each year we add new features to our products and new checks and procedures to our data and news-gathering process. And we're willing to challenge our clients to find any deficiencies in what we do.

Find a data error or omission in any SNL product – including substantive news that is otherwise publicly available – and we’ll send you a reward. Simply let us know of the error or omission by emailing us at support@snl.com or calling us at +1 (888) 275-2822, and we'll send you a $50 VISA Reward Card or make a $50 donation to the SNL Cares Foundation.

If you ever think you've been improperly denied an error reward, you may appeal by sending an email with background information to SNL President Mike Chinn at mchinn@snl.com.

SNL is committed to helping you maximize the power of the information we provide. If there is ever anything we can do to improve our product or service, don’t hesitate to let us know!

Take a look at SNL's standard turnaround times for publishing accurate data in its product.

Click here for additional details regarding SNL's Information Guarantee.