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Investor Relations

Other Departments Contacts

Other Departments Contacts

United States Life Insurance (United States, Puerto Rico & Guam)
Client Services
General Policy Information
1-800-257-4725 or Email Us

Claims
1-888-893-9858 or Email Us
Mailing Address
(Please include your 10-digit policy number on all correspondence)

Primerica Life Insurance Company
1 Primerica Parkway
Duluth, GA 30099

National Benefit Life
1 Primerica Parkway
Duluth, GA30099
United States Investments and Mutual Funds
American Century, Invesco and Pioneer Mutual Fund, Legg Mason Funds Investments through PFS Investments Inc.

Customer Service Center
1-800-544-5445
Price, Dividend and Personal Account information

Automated Telephone: 1-800-544-5445
24 hours per day | 7 days per week
Website: shareholder.primerica.com

All other Mutual Funds

Questions about new or existing account information:

Please contact the appropriate mutual fund company's customer service center for assistance. The contact information can be found in your mutual fund prospectus.

If the fund company is unable to assist you, please contact your PFS Investments Registered Representative for assistance.
United States Annuity Products
Variable Annuity and Fixed Annuity Products offered by MetLife Investors USA Insurance Company
Customer Service Center: 1-888-556-5412
Lincoln Financial
Customer Service Center: 1-877-534-4357
New Business Fax Line: 1-260-455-0271
AIG: Customer Service Center:
1-800-445-7862
AXA: Customer Service Center:
1-800-789-7771
If annuity companies are unable to assist you, please contact your PFS Investments Registered Representative for assistance.
United States Managed Accounts
Lockwood Advisors Concierge Desk
1-800-737-5596 (option 2, 1, 2, 1 for RVPs and Above)
1-770-381-5885 (option 2, 1, 2, 1 for Future RVPs)
United States Recruiting Inquiries
If you have a question or inquiry related to recruiting contacts by a Primerica representative Email Us.
United States Independent Business Application Inquiries
New members of the Primerica sales force, who have inquiries concerning Independent Business Application (IBA) fees, please refer to the Basic Agreement pages in your IBA. For additional IBA fee inquiries send email to:
US IBA fee inquiries: Email Us
Primerica Online fees: Email Us
Canada Life Insurance
General Policy Information & Claims (English)
1-800-387-7876 or Email Us
Mailing Address
(Please include your 10-digit policy number on all correspondence)
General Policy Information & Claims (French)
1-800-265-4804 or Email Us
Primerica Life Insurance Company of Canada
P.O. Box 174
Streetsville, ON L5M 2B8
Canada Loans
Assistance regarding loans

B2B Bank SMART Loan
Customer Service Unit: 1-877-702-7627

  1. If interested in a referral for a SMART Loan, contact
    your Primerica representative.
  2. If you have any questions regarding your existing
    SMART Loan, contact B2B Bank.
Written inquiries regarding loans

B2B Bank
199 Bay Street, Suite 600
P.O. BOX 279 STN Commerce Court
Toronto, Ontario M5L 0A2
Canada Investments and Mutual Funds
Questions about new or existing account information, please contact the appropriate mutual fund company's customer service center for assistance.

Primerica Concert™ Series of Funds (PCS) from fund manager PFSL Fund Management Ltd. and purchased through PFSL Investments Canada Ltd., Mutual Fund Dealer, ("PFSL")
Please contact PFSL's customer service centre. The contact information can be found in your mutual fund prospectus.

Price, dividend and personal account information (PCS & AGF)
Access 24 hours a day, 7 days a week online at AGF.com
Primerica Concert : Client Services: 1-800-510-7375

AGF Investments Inc.: Client Services: 1-800-268-8583

If the fund company is unable to assist you, please contact your PFS Investments Registered Representative for assistance.
Canada Segregated Funds
Primerica Common Sense Funds purchased through Primerica Life Insurance Company of Canada (PLICC)

Common Sense Funds Client Services
1-800-463-9997 (English)
1-800-463-7774 (French)
General Account Information

Access 24 hours a day, 7 days a week, through our automated
telephone system or online at AGF.com
Canada Recruiting Inquiries
Questions or inquiries related to recruiting contacts by a Primerica representative: canada_agencysupport@primerica.com
Canada Independent Business Application Inquiries
New members of the Primerica sales force, who have inquiries concerning Independent Business Application (IBA) fees, please refer to the Basic Agreement pages in your IBA.

Additional IBA fee inquiries, send email to Canada inquiries: canada_agencysupport@primerica.com

Inquiries regarding Primerica Online fees, send email to: pol_billing@primerica.com
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