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Transfer Agent

Transfer Agent

Computershare

Phone and Online:
1 (800) 969-6718
www.computershare.com/centurylink

Mailing:
P.O. Box 505000
Louisville, KY 40233

Overnight correspondence:
462 South 4th Street, Suite 1600
Louisville, KY 40202

Frequently Requested Actions of Shareholder Information

  • Written notification of address change from the shareholder or the company.
  • Written notification should include the shareholder's name, Computershare account number, new address, tax identification number, name of company, and certificate number(s) if available.

Routine Transfers

  • The stock certificate(s) signed on the back or on a stock power (also known as Assignment Separate from Certificate) exactly as the shareowner name is printed on the front of the certificate. If shares are held in book entry, no certificates need to be presented.
  • The signature should be medallion guaranteed by an eligible financial institution for the appropriate value.
  • An instruction letter indicating the name, address, and tax identification number of the new holder.
  • If the shares are held in Joint Tenancy, all holders must sign the stock certificate(s) or stock power and have their signatures medallion guaranteed for the appropriate value.

Individual to Joint Tenants

  • The stock certificate(s) signed on the back or on a stock power exactly as the name is printed on the front of the certificate. If shares are held in book entry, no certificates need to be presented.
  • The signature must be medallion guaranteed by an eligible financial institution for the appropriate value.
  • An instruction letter indicating names as they should be printed on the new certificate, form of tenancy, the correct address, and tax identification number.

Marriage - Current Name to Married Name

  • The stock certificate(s) signed on the back or on a stock power exactly as name is printed on the front of the certificate, then signed "Now by Marriage" and the married name. If shares are held in book entry, no certificates need to be presented.
  • The signature must be medallion guaranteed by an eligible financial institution for the appropriate value.
  • An instruction letter indicating the shareholder's name as it should be printed on the new certificate, the correct address, and tax identification number.

Divorce

  • The stock certificate(s) signed on the back or on a stock power with the name as it is now, then signed "Formerly" and then signed with the name as printed on the front of the certificate. If shares are held in book entry, no certificates need to be presented.
  • The signature must be medallion guaranteed by an eligible financial institution for the appropriate value.
  • An instruction letter indicating the shareholder's name as it should be printed on the new certificate, the correct address, and tax identification number.
  • If the stock is held in Joint Tenancy, both signatures are required and must be guaranteed. If one of the signatures cannot be obtained, a court certified copy of the Divorce Decree specifically awarding the shares to the transferee is required.

Shares Registered in Individual Name

  • The stock certificate(s) signed on the back or on a stock power by the legal representative of the estate.
  • The signature must be medallion guaranteed by an eligible financial institution. If shares are held in book entry, no certificates need to be presented.
  • A certified copy of the Letters Testamentary dated within 60 days of the transfer (which appoints the legal representative of the estate).
  • An inheritance tax waiver if required.
  • An instruction letter stating the name, address, and tax identification number of person in whose name the certificate(s) should be issued.

Shares Registered in Joint Tenancy (transfer to surviving Joint Tenant)

  • The stock certificate.
  • A certified copy of the death certificate.
  • An instruction letter including the name, address, and tax identification number of the remaining tenant.
  • An inheritance tax waiver if required.

Shares Registered in Joint Tenancy (transfer to another Joint Tenant)

  • The stock certificate signed on the back or on a stock power by the surviving joint tenant. If shares are held in book entry, no certificates need to be presented.
  • The signature must be medallion guaranteed by an eligible financial institution for the appropriate value.
  • An instruction letter which includes the names of the new joint tenants, and the address and tax identification number of the tenants to whom the certificate(s) and dividends should be sent.
  • A certified copy of the death certificate.
  • An inheritance tax waiver, if required.
  • Either the stock certificate signed on back or on a stock power by the Custodian with his/her signature medallion guaranteed by an eligible financial institution or, the stock certificate with a certified copy of the minor's birth certificate. If shares are held in book entry, no certificates need to be presented.
  • Include an instruction letter with the minor's address and tax identification number.
  • As soon as the certificate is determined to be missing, written notice including as much information as possible describing the missing certificate, i.e. the company name, registered owner's name, number of shares, certificate number and date of issuance if known, and circumstances surrounding its loss or destruction.
  • Computershare as transfer agent will place a stop transfer order on the missing certificate(s).
  • Computershare will correspond with the shareholder regarding replacement procedures. It will be necessary to obtain an indemnity bond at the shareholder's expense, which protects both the issuer and the transfer agent against future claims on the shares. Computershare can provide a bond application form and a bill for the premium to the shareholder. The total fee is approximately 3% of the current market value of the missing shares plus processing fees.
  • If your dividend check has been lost or stolen or you have not received it within 10 days of the published payment date, please contact Computershare immediately at 1-800-969-6718. A replacement check will be issued.
  • Once a dividend check is replaced, the original check is no longer valid and should be destroyed.
  • Stockholders may have their dividend checks deposited directly into their bank accounts via electronic fund transfer.
  • Contact Computershare at 1-800-969-6718 for information or to request an enrollment form.
Contact Computershare at 1-800-969-6718 or access information online via Online Account Access.
  • Transfer of Ownership - Irrevocable Stock Power
  • Tax Certification Forms
  • Direct Registration Transaction Request Form
  • International Currency Payment Registration Form
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