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Pursuant to Section 13 or 15(d) of the
Securities Exchange Act of 1934

Date of report: August 3, 2017

Nationstar Mortgage Holdings Inc.
(Exact Name of Registrant as Specified in Charter)




(State or other jurisdiction

of incorporation)

(Commission File Number)

(IRS Employer

Identification No.)

8950 Cypress Waters Boulevard
Coppell, Texas 75019
(Address of Principal Executive Offices)

(469) 549-2000
(Registrant’s Telephone Number, Including Area Code)

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:

Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)

Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)

Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))

Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (17 CFR §230.405) or Rule 12b-2 of the Securities Exchange Act of 1934 (17 CFR §240.12b-2).

Emerging growth company

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.

Item 2.02 Results of Operations and Financial Condition.

On August 3, 2017, Nationstar Mortgage Holdings Inc. (the “Company”) issued a press release announcing its financial results for the second quarter ended June 30, 2017. A copy of the press release is attached as Exhibit 99.1 and will be published in the Shareholder Relations section on the Company’s website at In connection with the release and the related conference call, the Company posted a presentation relating to its second quarter 2017 financial results under the investor information tab in the Shareholder Relations section on the Company’s website.

The press release and presentation include certain non-generally accepted accounting principles financial measures. Reconciliations to the most directly comparable generally accepted accounting principles financial measures are included in the press release and the presentation.

The information furnished pursuant to this Item 2.02 shall not be deemed to be “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), nor shall it be deemed incorporated by reference in any filing under the Securities Act of 1933, as amended, or the Exchange Act, except as shall be expressly set forth by specific reference in such filing.

Item 9.01 Financial Statements and Exhibits.

(d) Exhibits

99.1 Press release of Nationstar Mortgage Holdings Inc., dated August 3, 2017


Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.


Nationstar Mortgage Holdings Inc.


August 3, 2017


/s/ Amar Patel

Amar Patel

Chief Financial Officer






Press release of Nationstar Mortgage Holdings Inc., dated August 3, 2017

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Section 2: EX-99.1 (EXHIBIT 99.1)

Exhibit 99.1

Nationstar Reports Second Quarter 2017 Financial Results

DALLAS--(BUSINESS WIRE)--August 3, 2017--Nationstar Mortgage Holdings Inc. (NYSE: NSM) today reported a GAAP net loss of ($20) million, or ($0.20) per diluted share for the second quarter 2017. On an adjusted basis, the Company reported earnings for the second quarter of $42 million, or $0.43 per share.

Jay Bray, Chairman and Chief Executive Officer, commented, “We delivered strong operational results in the second quarter. Overall we achieved a 43% quarterly improvement in our adjusted pretax income, led by our Originations platform which increased adjusted pretax income by 107% sequentially. Our Servicing segment also maintained strong profitability while boarding $52 billion."

Bray continued, “We are confident that our customer centric strategy will further our position as a leader in the mortgage industry. Our continued investments in customer education and self-service will allow us to maintain the most efficient costs to service across the industry. In Originations, we continue to outperform the industry in refinance solutions for our customers and we look forward to helping our customers realize their dreams with industry leading purchase money solutions. We firmly believe these strategies will enhance shareholder value.”


In the second quarter the Servicing segment posted a ($42) million GAAP pretax loss or $55 million adjusted pretax income (4.5 basis points). Despite higher prepayments, an increase in reserves, and the elevated boarding activity, our Servicing operations delivered strong quarterly adjusted pretax income driven by continued focus on operational improvements and the performance of the underlying portfolio. Declining interest rates during the quarter were the primary cause for the fair value loss on our MSR portfolio which does not consider the value of recaptured loans generated by our integrated origination platform.

Quarter Ended
($ in millions) Q1'17     Q2'17
$     BPS     $     BPS
Operational $ 299     25.4 $ 302     24.4
Amortization (61 ) (5.2 ) (66 ) (5.3 )
Mark-to-market   (38 )     (3.2 )   (90 )     (7.3 )
Total revenue 200 17.0 146 11.8
Expenses (158 ) (13.4 ) (175 ) (14.2 )
Total other income (expenses), net   (16 )     (1.4 )   (13 )     (1.0 )
Income before taxes (GAAP) 26 2.2 (42 ) (3.4 )
Mark-to-market 38 3.2 90 7.3
Adjustments   2       0.2     7       0.5  
Adjusted pretax income $ 65       5.6   $ 55       4.5  

Throughout the quarter we boarded $52 billion of loans, including $38 billion of subserviced loans, which are expected to generate significantly higher returns on equity due to the limited capital deployed.

Quarter Ended
Q1'17     Q2'17
Ending UPB ($B) $ 470     $ 498
Average UPB ($B) $ 470 $ 494
60+ day delinquency rate 4.1 % 3.5 %
Annualized CPR 13.6 % 14.2 %
Annualized CPR, net of recapture 11.0 % 12.3 %
Modifications and workouts 15,574 12,038

The Company enters the second half of 2017 with approximately $111 billion scheduled to board, presenting several opportunities to drive revenue via our scaled platform and corresponding mortgage solutions. In addition, we continue to evaluate both MSR and subservicing opportunities for further growth. The Company has achieved adjusted servicing profitability of 5.0 bps in the first half of 2017, and we expect to achieve 5.0 bps or higher over the full year.


Originations generated $53 million GAAP pretax income or $56 million adjusted pretax income in the second quarter. Margins improved in the second quarter with profitability benefiting from reduced turn times and lower costs to originate. Nationstar funded approximately $4.3 billion during the quarter, providing a source of quality, long-term servicing assets.

Quarter Ended
($ in millions) Q1'17     Q2'17
Adjusted Pretax Income:    
Income before taxes (GAAP) $ 25 $ 53
Adjustments   2     3  
Adjusted pretax income $ 27   $ 56  
Quarter Ended
($ in millions) Q1'17     Q2'17
Pull through adjusted lock volume $ 3,805 $ 4,200
Funded volume $ 4,632 $ 4,254
Recapture percentage 32 % 24 %
Purchase volume as a percentage of funded volume 20 % 29 %

Originations represents the most cost-effective method to acquire servicing assets. While the Company is sustaining refinance recapture percentages at approximately 50%, Nationstar continues to make investments to increase recapture on purchase originations and expects purchase recapture to grow in future quarters.


The Xome segment posted $17 million GAAP pretax income or $12 million adjusted pretax income for the second quarter. Xome sold over 3,000 properties, yet properties in REO inventory remained relatively flat quarter over quarter, driven by additional third-party inventory received late in the second quarter.

Quarter Ended
($ in millions) Q1'17     Q2'17
Adjusted Pretax Income:    
Income before taxes (GAAP) $ 13 $ 17
Adjustments       (5 )
Adjusted pretax income $ 13   $ 12  
Adjusted pretax income margin 15 % 16 %

Adjustments this quarter were primarily related to the gain on the sale of Title365's retail title division. This transaction allows Xome and Title365 to focus exclusively on continuing to serve and grow our core institutional client base through our centralized national and default title divisions.

Quarter Ended
Q1'17     Q2'17
Property listings sold 3,414     3,074
REO listings at period end 4,382 4,174
Xome services completed orders 119,750 107,220
Percentage of revenue earned from third-party customers 39 % 35 %

Due to Xome's industry leading technology and competitive product suite, the Xome segment continues to win new third-party business. The Exchange segment continues to diversify its revenue stream with third-party business from GSEs and several large FHA loan servicers. During the quarter the Services segment gained three new valuation clients and ten new title clients which will drive additional revenue in future quarters.

In addition Xome's white-label business and the integrated exchange platform are driving new business opportunities. Through our referral programs, homeowners selling their homes have access to Xome's exchange platform, curated real estate agent panel and concierge transaction support to facilitate the lending, title and overall closing experience. The program launched in March and has already generated 1,700 new listings and 100 closings, presenting opportunities for fee income, purchase originations and Xome downstream services.

Customer Experience

This month, Nationstar celebrates another major milestone as we officially rebrand our operating company, Nationstar Mortgage LLC, to “Mr. Cooper.” Mr. Bray said, “We embarked on a journey to rethink the way we do business to retain our most valuable resource – our customers. Becoming Mr. Cooper is not about a name change, it is a representation of our journey to re-invent our company from the inside out in order to create an incredible customer experience. By establishing a supportive culture that empowers team members to be advocates for customers on their homeownership journey, we can create customers for life.”

With a continued focus on improving customer service and responding to direct customer feedback, in the last year the Company launched a new website and mobile application with user-friendly tools and features, moved its international call center operations back to the United States, and is continuously improving the customer boarding process.

These enhancements to the customer experience helped drive a 72% reduction in overall customer complaints in the last three years. In addition to those investments, the Company has also focused on creating a more positive team member environment by redefining its values, improving benefits, and offering additional training and mentoring opportunities. The heightened level of team member engagement combined with increased efficiencies and a focus on customer self-service further validate the Company’s guiding principle that happy team members lead to happy customers which will deliver strong shareholder value.

Capital & Liquidity

During the quarter, Nationstar maintained a robust capital and liquidity position with ratios above current regulatory guidelines. Nationstar's sustained operating cash flows generated throughout the second quarter allowed the Company to purchase $47 million of unsecured senior notes due between 2018 and 2022. Year-to-date the Company has purchased $94 million of unsecured senior notes. The Company is authorized to repurchase up to $100 million of common stock pursuant to the previously-announced stock repurchase program.

Conference Call Webcast and Investor Presentation

The Company will host a conference call on August 3, 2017 at 9:00 A.M. Eastern Time. The conference call may be accessed by dialing 855-874-2685, or 720-634-2923 internationally. Please use the participant passcode 56073952 to access the conference call. A simultaneous audio webcast of the conference call will be available on the Shareholder Relations section of A replay will also be available by dialing 855-859-2056, or 404-537-3406 internationally. Please use the passcode 56073952 to access the replay. The replay will be accessible through August 17, 2017.

Non-GAAP Financial Measures

The Company utilizes non-GAAP (or “adjusted”) financial measures as the measures provide additional information to assist investors in understanding and assessing the Company’s and our business segments’ ongoing performance and financial results, as well as assessing our prospects for future performance. The adjusted financial measures facilitate a meaningful analysis and allow more accurate comparisons of our ongoing business operations because they exclude items that may not be indicative of or are unrelated to the Company’s and our business segments’ core operating performance, and are better measures for assessing trends in our underlying businesses. These adjustments are consistent with how management views our businesses. Management uses these non-GAAP financial measures in making financial, operational and planning decisions and evaluating the Company’s and our business segment’s ongoing performance. Adjusted earnings (loss) eliminates the effects of mark-to-market adjustments which primarily reflects unrealized gains or losses based on the changes in fair value measurements of MSRs and their related financing liabilities for which a fair value accounting election was made. These adjustments, which can be highly volatile and material due to changes in credit markets, are not necessarily reflective of the gains and losses that will ultimately be realized by the Company. Adjusted earnings (loss) also eliminates, as applicable, transition and integration costs, gains (losses) on sales of fixed assets, certain settlement costs that are not considered normal operational matters, and other adjustments based on the facts and circumstances that would provide investors a supplemental means for evaluating the Company’s core operating performance.

Forward Looking Statements

Any statements in this release that are not historical or current facts are forward looking statements. These forward looking statements include, but are not limited to, statements regarding our growth prospects, Servicing segment's profitability, expected boardings and Originations purchase opportunities, and recapture. Forward looking statements involve known and unknown risks, uncertainties and other factors that may cause our actual results, performance, or achievements to be materially different from any future results, performance or achievements expressed or implied by the forward looking statements. Certain of these risks and uncertainties are described in the "Business" and "Risk Factors" sections of our most recent annual report and other required documents as filed with the SEC which are available at the SEC’s website at Nationstar undertakes no obligation to publicly update or revise any forward looking statement or any other financial information contained herein, and the statements made in this press release are current as of the date of this release only.

Financial Tables




(dollars and shares in millions, except per share data)

Quarter Ended
March 31, 2017     June 30, 2017
Service related, excluding MTM $ 321 $ 303
Total MTM (38 ) (90 )
Net gain on mortgage loans held for sale   144     167  
Total revenues   427     380  
Total expenses 372 369
Other income (expense):
Interest income 139 139
Interest expense (190 ) (186 )
Other expense   (1 )   7  
Total other expense, net   (52 )   (40 )
Income before income tax expense 3 (29 )
Income tax expense (benefit)   1     (10 )
Net income (loss) 2 (19 )
Less: Net income attributable to non-controlling interests       1  
Net income (loss) attributable to Nationstar $ 2   $ (20 )
Earnings per share attributable to common stockholders:
Basic $ 0.02   $ (0.20 )
Diluted $ 0.02   $ (0.20 )
Weighted average shares of common stock outstanding
Basic   98     98  
Diluted   99     98  


(dollars in millions)

March 31, 2017     June 30, 2017


Cash and cash equivalents $ 443 $ 184
Restricted cash 304 424
Mortgage servicing rights 3,173 3,051
Advances and other receivables, net 1,580 1,594
Reverse mortgage interests, net 10,849 10,604
Mortgage loans held for sale at fair value 1,476 1,543
Mortgage loans held for investment, net 150 148
Property and equipment, net 136 133
Derivative financial instruments at fair value 82 81
Other assets   552   515
Total assets $ 18,745 $ 18,277

Liabilities and stockholders' equity

Unsecured senior notes, net $ 1,944 $ 1,899
Advance facilities, net 931 881
Warehouse facilities, net 2,413 2,523
Payables and accrued liabilities 1,221 1,122
MSR related liabilities - nonrecourse at fair value 1,209 1,134
Mortgage servicing liabilities 49 50
Derivative financial instruments at fair value 14 6
Other nonrecourse debt, net   9,277   8,997
Total liabilities 17,058 16,612
Total stockholders' equity   1,687   1,665
Total liabilities and stockholders' equity $ 18,745 $ 18,277


(dollars in millions, except per share data)

      Quarter ended March 31, 2017
Servicing     Originations     Xome    

and Other

    Elim.     Consolidated
Service related, net $ 200 $ 16 $ 85 $ 1 $ (19 ) $ 283

Net gain on mortgage loans held for sale

      125             19     144  
Total revenues   200     141     85     1         427  
Total expenses






Other income (expense):
Interest income 120 14 5 139
Interest expense (136 ) (13 ) (41 ) (190 )
Other expense               (1 )       (1 )
Total other income (expense)   (16 )   1         (37 )       (52 )
Pretax income (loss) $ 26   $ 25   $ 13   $ (61 ) $   3
Income tax expense (1 )
Noncontrolling interest    

Net income attributable to Nationstar

$ 2  
Earnings per share
Basic $ 0.02  
Diluted $ 0.02  
Adjusted Earnings:
Pretax income (loss) $ 26 $ 25 $ 13 $ (61 ) $ $ 3
MTM 38 38
Adjustments(1)   2     2         2         6  
Adjusted pretax income $ 65   $ 27   $ 13   $ (58 ) $   47
Income tax expense   (18 )
Adjusted earnings $ 29  
Adjusted EPS $ 0.30  

(1) Adjustments related to restructuring, settlements and impairment costs.


(dollars in millions, except per share data)

      Quarter ended June 30, 2017
Servicing     Originations     Xome    

and Other

    Elim.     Consolidated
Service related, net $ 146 $ 15 $ 76 $ $ (24 ) $ 213

Net gain on mortgage loans held for sale

      143             24     167  
Total revenues   146     158     76             380  
Total expenses






Other income (expense):
Interest income 123 11 5 139
Interest expense (136 ) (13 ) (37 ) (186 )
Other income (expense)           8     (1 )       7  
Total other income (expense)   (13 )   (2 )   8     (33 )       (40 )
Pretax income (loss) $ (42 ) $ 53   $ 17   $ (57 ) $   $ (29 )

Income tax benefit

(10 )
Noncontrolling interest 1
Net income attributable to Nationstar $ (20 )
Earnings per share
Basic $ (0.20 )
Diluted $ (0.20 )
Adjusted Earnings:
Pretax income (loss) $ (42 ) $ 53 $ 17 $ (57 ) $ $ (29 )
MTM 90 90
Adjustments(2)   7     3     (5 )   1         6  
Adjusted pretax income $ 55   $ 56   $ 12   $ (56 ) $   $ 67
Income tax expense   (25 )
Adjusted earnings $ 42  
Adjusted EPS $ 0.43  

(2) Adjustments related to restructuring, impairment and transaction costs of $14 million offset by $8 million gain on disposition of assets.

Nationstar Mortgage Holdings Inc.
Megan Portacci, 469-426-3118

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