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The Hanover Insurance Group
Report Third Quarter Earnings


Webcast
Third Quarter 2009 Earnings Conference Call
Tuesday, November 3, 2009, 10:00 AM ET


At A Glance

The Hanover Insurance Group, Inc. (THG) offers a wide range of property and casualty products and services to individuals, families and businesses through an extensive network of independent agents, and has been meeting its obligations to its agent partners and their customers for more than 150 years.

Based in Worcester, Massachusetts, THG is the holding company for a group of insurers that includes The Hanover Insurance Company, also based in Worcester; Citizens Insurance Company of America, headquartered in Howell, Mich., and their affiliates.

Taken as a group, The Hanover ranks among the top 30 property and casualty insurers in the United States.


Financial Summary
Year Ended December 3120082007
($ in millions, except for per share amounts)
Revenues$2,680$2,674
Net Income21253
Income from Continuing Operations
Net of Tax85228
Pre-Tax Segment Income (1)262342
Total Assets9,2309,816
Shareholders' Equity1,8872,299

Per Share Data
Net Income Per Share - Diluted$ 0.40$ 4.83
Income from Continuing Operations Per Share$ 1.63$ 4.36
Book Value$37.08$44.37
Book Value, Excluding AOCI (1)$44.64$44.77
(1) Pre-tax segment income is a non-GAAP measure. A definition and reconciliation to the closest GAAP measure, income from continuing operations net of taxes, can be found on page 28 of the Annual Report on Form 10-K. Book value, excluding other comprehensive loss, is a non-GAAP measure. Its closest GAAP measure is book value.


Market SummaryDesktop Summary
Trading SymbolTHG
ExchangeNYSE
Market Value ($M)2,185.93
Stock Quote$ 43.69
Change Down$ (0.17)
0.39%
Volume104,314
As of November 20, 2009 4:05 PM
Minimum 20 minute delay.

Press Releases
11/17/2009The Hanover Insurance Group Significantly Enhances Workers' Compensation Capabilities

11/05/2009The Hanover Offers Protection to Help Customers When They Travel by Car

11/02/2009The Hanover Insurance Group Reports Third Quarter Net Income of $49.7 million, or $0.97 Per Share, Book Value Per Share Up 10% in the Quarter to $48.06


Contact Information
The Hanover Insurance Group, Inc.
440 Lincoln Street
Worcester, MA 01653-0002
(508) 855-1000

Investor Relations Contact
Ms. Oksana Lukasheva
(508) 855-2063
olukasheva@hanover.com

Transfer Agent
Computershare
525 Washington Blvd
Jersey City, NJ 07310
Phone: 800-317-4454
www.Computershare.com



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