Contributes Nearly 45,000 Volunteer Hours in 2011
PORTLAND, Ore.--(BUSINESS WIRE)--
Bank, a subsidiary of Umpqua Holdings Corporation (NASDAQ: UMPQ),
achieved record-breaking associate participation through its Connect
Volunteer Network™ (Connect) in 2011. With 44,946 combined volunteer
hours, Umpqua Bank attained a new industry standard in corporate
responsibility with more than 90 percent employee participation in its
Connect program. According to research conducted by the Carroll School
of Management Center for Corporate Citizenship at Boston College for
their 2011 Community Involvement Index, a 90 percent participation rate
is only seen by three percent of companies that offer paid time off.
“As a community bank, Umpqua has an obligation to the communities we
serve and I could not be more proud to see so many of our associates
make a positive difference by participating in our Connect program,”
said Ray Davis, president and CEO of Umpqua Bank. “Collectively, the
time they volunteered in 2011 is the equivalent of 22 associates working
in our communities full time, and our company and neighborhoods are
healthier because of their commitment.”
In 2011, the bank challenged its associates to do even more to assist
its communities during a time of continued economic uncertainty.
Together, Umpqua Bank associates increased Connect participation by 12
percent, with 2,217 associates donating their time to the youth-focused
organization, school and community development program of their choice.
Umpqua associates assisted more than 1,500 community organizations and
schools across the bank’s four-state footprint.
“Effective volunteer programs can provide more than the expected benefit
to the community at large – they can also make a measurable difference
in core business functions for their companies, adding to employee
retention, recruitment and team building,” said Colleen Olphert,
director of membership at the Carroll School of Management Center for
Corporate Citizenship at Boston College. “We urge companies to follow
Umpqua’s lead and build volunteer programs that create high levels of
involvement and help create a corporate culture of engagement while
having a positive impact on the communities they serve.”
How to Start a Successful Volunteer Program
Umpqua Bank attributes the success of the Connect program to three
primary areas of focus. Companies seeking to start or enhance an
employee volunteer program should consider each of the following:
- Culture Fit – Volunteer programs should be a natural extension
of a company’s culture, reinforcing the organization’s strengths and
points of differentiation. Establishing a volunteer program as a core
value is key to making it a priority for employees.
- Executive Ambassadors – Successful volunteer programs have
strong executive support, with executives actively setting an example
by participating themselves. This top-down approach has proven
successful in launching and retaining corporate volunteer programs.
- Easy to Use – Creating a program that is embedded into a
company’s operations and allows for easy participation is critical to
achieving high employee involvement.
Umpqua’s Connect Volunteer Network™
Established in 2004, Umpqua Bank’s Connect program has become a
nationally-leading volunteer program that provides associates with paid
time-off each year— 40 hours for full-time and 20 hours for part-time—
to serve at youth-focused organizations, schools and community
Through the Connect Volunteer Network™, Umpqua associates are given the
opportunity to choose the organization where they would like to be
involved. Associates participate in a variety of activities such as
spending time in schools, engaging in mentoring projects or dedicating
their time to local food banks. Umpqua associates continually rank the
Connect program as one of the bank’s most-valued employee benefits and
nearly one-third of its participants say the program was their initial
introduction to volunteerism.
Connect has been cited as a key factor in Umpqua’s inclusion on FORTUNE
Magazine’s list of the country’s “100 Best Companies to Work For” the
past five years.
About Umpqua Bank
Bank, headquartered in Roseburg, Ore., is a subsidiary of Umpqua
Holdings Corporation (NASDAQ: UMPQ) with locations between San Francisco
and Seattle, along the Oregon and Northern California Coast, and in
Central Oregon and Northern Nevada. Umpqua Bank has been recognized for
its innovative customer experience and banking strategy by national
publications including The Wall Street Journal, The New York Times,
BusinessWeek, Fast Company and CNBC. The company has been recognized for
the past five years in a row on FORTUNE magazine’s list of the country’s
“100 Best Companies to Work For.” Umpqua Holdings also owns a retail
brokerage subsidiary, Umpqua Investments, Inc., which offers services
through Umpqua Bank stores and in dedicated offices throughout Oregon.
Umpqua’s Wealth Management Division serves high net worth individuals
and nonprofits by providing customized financial solutions and
offerings. Umpqua Holdings Corporation is headquartered in Portland,
Ore. For more information, visit http://www.umpquabank.com.
Tracy Anderson, 503-546-7897
Source: Umpqua Bank