PORTLAND, Ore.--(BUSINESS WIRE)--
Bank, a subsidiary of Umpqua Holdings Corporation (NASDAQ: UMPQ),
will open five new stores in the Portland metropolitan area over the
next 12 months that feature the bank’s signature, innovative retail
approach and customer experience. The new locations bring to the greater
Portland market a total of 25 Umpqua Bank stores and seven mini stores
in local retirement centers.
“We already have a strong presence and loyal customers in the greater
Portland area, and have been looking for the next great communities that
will embrace our unconventional banking experience,” said Ray Davis,
president and CEO of Umpqua Bank. "If you’ve ever been inside one of our
stores, you know that our delivery is a dramatic shift away from
traditional bank branches. We become part of a neighborhood much the way
a coffee shop would, combining friendly associates who know you by name
with smart design and a customer experience that reflects the character
of the community."
Each of the five new stores will provide customers and visitors with an
engaging space to not only bank, but browse local merchandise, shop
online, enjoy a cup of coffee and learn about local events. They will
offer personal banking, mortgage lending, business finance and lending
resources, and will also feature:
A Discover Wall that digitally showcases neighborhood events,
financial tools, product information and community involvement
statistics and opportunities.
An electronic community bulletin board where Umpqua – as well as local
organizations and individuals – can post events and neighborhood
A LocalSpotlight program featuring local merchants and their products.
A Computer Café for consumers to bank online and surf the Internet,
and explore Umpqua’s in-store digital experience.
A hotline phone to call the bank’s president directly.
Free Umpqua blend coffee and Smith Teamaker personally crafted teas.
Umpqua’s signature service delivery model, which includes Ritz
Carlton-trained associates, and special touches such as a gourmet
chocolate coin with each transaction and videos by Pacific Northwest
- The Barnes Road location will feature drive-up services.
Four of the five new stores will be located in the following
neighborhoods: Hawthorne (opening December 22, 2010), Multnomah Village
(opening February 2011), Barnes Road (opening July 2011) and Progress
Ridge in Beaverton (opening late 2011). The fifth location will be
announced later next year.
Umpqua Bank’s signature and award-winning neighborhood store concept
grew from the company’s belief that it's possible to create community
and foster connections between businesses, organizations and consumers
by offering a thoughtful combination of products, services, information
For information about current Umpqua store locations and hours of
operation, visit www.umpquabank.com/locator.
About Umpqua Bank
Bank, headquartered in Roseburg, Ore., is a subsidiary of Umpqua
Holdings Corporation (NASDAQ: UMPQ) and has 182 locations between San
Francisco and Seattle, along the Oregon and Northern California Coast,
and in Central Oregon and Northern Nevada. Umpqua Bank has been
recognized for its innovative customer experience and banking strategy
by national publications including The Wall Street Journal, The New York
Times, BusinessWeek, Fast Company and CNBC. The company has been
recognized for the past four years in a row on FORTUNE magazine’s list
of the country’s “100 Best Companies To Work For.” Umpqua Holdings also
owns a retail brokerage subsidiary, Umpqua Investments Inc., which
offers services through Umpqua Bank stores and in dedicated offices
throughout Oregon. Umpqua's Private Bank Division serves high net worth
individuals and non-profits providing customized financial solutions and
offerings. Umpqua Holdings Corporation is headquartered in Portland,
Ore. For more information, visit http://www.umpquabank.com.
Source: Umpqua Bank